Privacy Policy

This Privacy Policy describes how Tranquility Haven Suite ("we", "us", "our") collects, uses, and shares information when you visit our website or make a booking.

Information we collect

We collect information you provide directly: name, email, phone, booking dates, and payment details. Payment information is processed by Stripe and is not stored on our servers.

We collect limited technical information automatically, including IP address, browser type, and pages visited. We use a privacy-friendly analytics tool (Plausible) that does not use cookies and does not collect personal information.

How we use information

• To confirm and manage your booking
• To send transactional emails (receipts, check-in instructions, balance reminders)
• To respond to inquiries you submit through our contact form
• To comply with legal obligations

Sharing

We do not sell your personal information. We share data only with service providers required to operate the site (payment processing, email delivery, hosting) and when required by law.

Your rights

You may request a copy of your data, ask us to correct it, or request deletion by emailing tranquilityhavensuite@gmail.com. We will respond within 30 days.

Contact

Questions about this policy? Email tranquilityhavensuite@gmail.com.